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Shipping Policy

Welcome to Nedbas! 

We take great pride in creating unique and exclusive pieces of products, and we want to ensure that your shopping experience with us is as smooth and enjoyable as possible. Please take a moment to review our Shipping Policy to understand how we handle the shipping of our exclusive products.

Processing Time

All orders are processed within 5-7 business days, excluding weekends and holidays. We strive to ship your order as promptly as possible while maintaining the quality standards of our products.

Shipping Rates and Delivery Times

  • Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before confirming your order.

  • We offer several shipping options, including standard and expedited shipping. The estimated delivery times and costs will be displayed during the checkout process.

  • Standard delivery time to:

United States & Canada • Canada, United States
Express shipping (8–10 business days)
Orders 0kg–0.5kg — $25.00
Orders 0.5kg–1kg — $32.00
Orders 1kg–2kg — $37.00
Orders 2.01kg–4kg — $50.00
Orders 4.01kg–9kg — $80.00
Orders $500.00 and up — Free

Standard Shipping (14–21 business days)
Orders 0kg–0.5kg — $16.00
Orders 0.5kg–1kg — $23.00
Orders 1kg–2kg — $30.00
Orders 2.01kg–4kg — $45.00
Orders 4.01kg–9kg — $60.00
Orders $100.00 and up — Free

Europe
Fast shipping FedEx 7 days
Orders 0kg–0.5kg — $25.00
Orders 0.5kg–1kg — $32.00
Orders 1.01kg–2kg — $37.00
Orders 2.01kg–4kg — $50.00
Orders 4.01kg–9kg — $80.00
Orders $500.00 and up - Free

Standard Ukrposhta 12–21 days
Orders 0kg–0.5kg — $16.00
Orders 0.5kg–1kg — $23.00
Orders 1.01kg–2kg — $30.00
Orders 2.01kg–4kg — $45.00
Orders 4.01kg–9kg — $60.00
Orders $100.00 and up — Free

Rest of the World
Fast shipping FedEx 8–10 days
Orders 0kg–0.5kg — $25.00
Orders 0.5kg–1kg — $32.00
Orders 1kg–2kg — $37.00
Orders 2.01kg–4kg — $50.00
Orders 4.01kg–9kg — $80.00
Orders $500.00 and up — Free

Standard Ukrposhta 14–21 days
Orders 0kg–0.5kg — $16.00
Orders 0.5kg–1kg — $23.00
Orders 1kg–2kg — $30.00
Orders 2.01kg–4kg — $45.00
Orders 4.01kg–9kg — $60.00
Orders $100.00 and up — Free

  • Please note that delivery times are estimates and may vary depending on factors such as location, weather conditions, and shipping carrier delays.

Packaging

To ensure the safe arrival of your exclusive products, we use secure and eco-friendly packaging materials. Each piece is carefully wrapped and cushioned to protect it from damage during transit. We are committed to minimizing our environmental impact and encourage recycling of our packaging materials.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. Please allow 24-48 hours for the tracking information to be updated.

Shipping Delays

While we strive to meet the estimated delivery times, please understand that unforeseen circumstances may cause delays. Nedbas is not responsible for shipping delays caused by the shipping carrier or other factors beyond our control.

Damaged or Lost Items

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately at nedbas.contact@gmail.com. We will work with you to resolve the issue promptly. Please provide detailed information and, if possible, include photographs of the damaged items and packaging.

Returns and Exchanges

Explore our detailed Returns and Exchanges Policy for comprehensive guidance on initiating returns or exchanges, addressing various scenarios to ensure a seamless experience. 

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our team at nedbas.contact@gmail.com.

Nedbas appreciates your business and values your satisfaction. We hope that our Shipping Policy provides clarity on our shipping processes. 

Thank you for choosing Nedbas!